We appreciate those who ask questions, and do our best to answer them completely. The questions and answers below will give you additional information about Naturalherbalz.com.

If you have questions that are not answered here, please contact us. Our customer care department will respond by telephone or email.

1. How do you ship the product?
We ship all USA orders via USPS first class mail with delivery confirmation. International orders are shipped via FedEx with tracking. All packages are discreetly shipped with no indication of what product is inside.

2. How long does it take to receive our products?
USA orders are shipped USPS and take 3 to 10 days. International Orders are shipped via FedEx and take 7 to 21 days depending on customs clearance.

3. How can I order this product?
You can order our products with the 4 major Credit Cards (Visa, Master Card, American Express and Discover Card). You can also pay with PayPal or Google Checkout. You can also order using our toll free number 800-238-1413.

4 What is your Money Back guarantee?
If you are dissatisfied with Provillus for any reason, simply return the unused portion for a refund within 30 days less processing fee, shipping and handling.